Disconnecting ZhuQue

You can revoke ZhuQue's access to a QuickBooks company at any time, from either side.

From ZhuQue

1. Sign in and go to Connected companies.
2. Select Disconnect next to the company.
3. Confirm on the page that follows, which lists exactly what will be deleted.

This tells Intuit to revoke the authorisation, deletes the stored access and refresh tokens, and deletes every transaction ZhuQue cached for that company. It takes effect immediately. If Intuit does not confirm the revocation, ZhuQue tells you so rather than claiming success.

From QuickBooks

You can also revoke access without signing in to ZhuQue. In QuickBooks Online, go to Settings → Apps → Connected apps, find ZhuQue, and disconnect it. ZhuQue's stored tokens stop working at once. To have the cached data deleted as well, email us at the address below.

What is kept, and how to remove it

Your audit trail — the record of changes you approved or rejected — is kept after disconnection, because it documents changes actually made to a client's books and you or your client may need it later. You can export it as CSV from the Audit trail page.

To have your audit trail, your account, and all remaining data permanently erased, email support@usezhuque.com from your account's email address. We action deletion requests within 30 days.

Cancelling your subscription

Disconnecting a company does not cancel billing. Cancel from the Billing page; access continues until the end of the period you have paid for.